ISO 9001 Quality certification in Mangolpuri, Delhi. Supporting an organisation’s aims and objectives, an ISO 9001 QMS documents the processes, procedures, and responsibilities for achieving quality policies and objectives. Based on eight quality management principles, the ISO 9001:2015 standard defines the way an organisation operates to meet the requirements of its customers and stakeholders: Customer focus Leadership Involvement of people Process approach Organisational context Continual improvement Fact-based decision making Risk-based thinking Contact us ISO 9001 consultancy for ISO 9001 certification in Mangolpuri, Delhi.